Privacy Policy

Who We Are

We're Emberyn Forge Quint Architects, operating out of Toronto, Ontario. When we talk about "we," "us," or "our" in this document, that's who we mean. We're a contemporary architectural studio specializing in residential and commercial design, and we've been handling client information responsibly since day one.

You can reach us at 425 King Street West, Suite 302, Toronto, ON M5V 1K4, or drop us a line at studio@emberynforgequint.info.

What Information We Collect

Here's the deal - we only collect what we actually need to work with you or communicate effectively. This typically includes:

• Contact details: Your name, email address, phone number, and mailing address when you reach out to us or start a project.
• Project information: Property details, design preferences, budget ranges, timelines - basically everything we need to understand your vision and make it happen.
• Technical data: IP addresses, browser types, and how you navigate our website. Nothing creepy, just standard analytics to help us improve the site.
• Communication records: Emails, meeting notes, and correspondence related to your project or inquiry.

How We Use Your Information

We're not selling your data to third parties or doing anything sketchy. Here's what we actually do with it:

• Respond to your inquiries and consultation requests
• Develop architectural designs and project proposals tailored to your needs
• Manage ongoing projects and maintain communication throughout the design process
• Send project updates, invoices, and relevant documentation
• Improve our website and services based on how people use them
• Comply with legal obligations and professional standards set by architectural governing bodies
• Occasionally send newsletters or updates about our studio (but you can opt out anytime)

Who We Share Information With

We don't broadcast your information, but there are times when we need to share it with specific parties to get the job done:

• Consultants and contractors: Engineers, landscape architects, contractors - the professionals we collaborate with on your project.
• Regulatory bodies: Municipal planning departments, building departments, and other authorities when submitting permits and applications.
• Service providers: Cloud storage, email services, accounting software - the tools we use to run our business efficiently.
• Legal requirements: If we're legally obligated to disclose information (court orders, regulatory investigations, that sort of thing).

Everyone we work with is bound by confidentiality agreements and professional standards. We don't just hand over your info to random people.

How We Protect Your Information

We take security seriously. Our systems use industry-standard encryption, secure servers, and password-protected access. Physical documents are stored in locked cabinets at our Toronto office, and digital files are backed up regularly on encrypted servers.

That said, no system is 100% foolproof. We do our absolute best to protect your data, but we can't guarantee absolute security. If there's ever a breach that affects your information, we'll let you know promptly and take immediate action to address it.

How Long We Keep Your Information

We keep project records for at least seven years after project completion - that's partly due to professional requirements and partly because architectural projects can have long-term considerations. After that period, we'll either securely delete your information or anonymize it for archival purposes.

If you've just made an inquiry but didn't proceed with a project, we'll typically keep your contact details for about two years before removing them from our active database.

Your Rights and Choices

Under Canadian privacy laws (specifically PIPEDA), you've got rights when it comes to your personal information:

• Access: You can request a copy of what personal information we have about you.
• Correction: If something's wrong or outdated, let us know and we'll fix it.
• Deletion: You can ask us to delete your information (though we might need to keep some records for legal or professional reasons).
• Opt-out: Don't want marketing emails? Unsubscribe anytime using the link in our emails or just shoot us a message.
• Portability: You can request your data in a structured format if you need it for another service provider.

To exercise any of these rights, contact us at studio@emberynforgequint.info or call us at (416) 555-0198. We'll respond within 30 days.

Cookies and Website Tracking

Our website uses cookies - those little files that help websites remember you. We use them to understand how visitors use our site and to improve the experience. Most are pretty basic: remembering your preferences, tracking which pages get the most traffic, that kind of thing.

You can disable cookies in your browser settings if you want, though it might make some parts of the site less functional. We're not tracking you across the internet or building detailed profiles of your browsing habits.

Third-Party Links

Sometimes we link to other websites - manufacturer sites, building product resources, or inspiration galleries. We can't control what those sites do with your data, so check their privacy policies if you're concerned. We're only responsible for our own practices.

Changes to This Policy

We might update this policy from time to time as our practices evolve or regulations change. When we do, we'll update the date at the top and post the revised version here. For significant changes, we'll send an email to clients we're actively working with.

It's worth checking back occasionally to stay informed, though we promise we're not gonna suddenly start doing anything weird with your data.

Questions or Concerns?

If you've got questions about this privacy policy or how we handle your information, we're happy to chat. Seriously, don't hesitate to reach out:

If you're not satisfied with our response, you have the right to file a complaint with the Office of the Privacy Commissioner of Canada. But honestly, we're pretty reasonable people - let's try to work it out first.